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Malaysia is one of Southeast Asia’s rising stars of eCommerce, with a highly digitally savvy population and enviable Internet penetration rates. But the country’s rich, varied, and multicultural history has left its legal system and local culture at times inscrutable to outsiders – and so we have compiled this Market Localization Guide to get you up to speed and grant you an in-depth understanding of the unique challenges and opportunities for setting up an eCommerce business in the country.
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- A broad overview of the current global eCommerce landscape and Malaysia’s place in it
- Updated statistics and data available in 2021
- Hands-on eCommerce experience from multiple industry experts
- An explanation of how ASEAN and Malaysian initiatives affect foreign-owned eCommerce businesses
- Advice for setting up new eCommerce ventures in the country
- Up-to-date primers on the latest trends and relevant online entities, such as social media, chatbots, direct selling, and buying holidays.
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Q1: How can I get a copy of this eCommerce Market Localisation Guide?
A1: Just click on the ‘download now’ button and fill out your business details on the next page. You can then pay directly via PayPal. Once your payment is confirmed, we will send you a dedicated download link for your copy of the guide in PDF format.
Q2: What is the difference between the starter's guide and the in-depth guide?
A2: All our guides are based on TMO Group’s aggregated 20+ years of experience and composed by our dedicated team of eCommerce market researchers. However, the in-depth guide offers many more insights and detailed information than the starter's guide.
Q3: Which payment methods are currently available to purchase a resource?
A3: At the moment we only support credit card payments. However, in the near future this will be expanded to include other popular methods such as WeChat Pay and Alipay.
Q4: What should I do if I have not received my email or my payment failed?
A4: If you encounter any problems throughout the ordering process, get in touch with us. You can reach us through our online customer service. Alternatively, you can send an email to
info@tmogroup.asia or give us a call at +86 (0)21 617 00 396.
Q5: If my payment was successful, can I receive an invoice?
A5: TMO Group can provide an invoice for purchase of the guides. If you need an invoice, please send a request by email to
info@tmogroup.asia with the detailed company information for the invoice and the payment receipt. Once we receive, we can issue the digital invoice and sed it to you via e-mail within 10 working days.
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