At TMO, we follow the 6D workflow process: Dive, Define, Design, Develop, Deploy, Drive, to provide support throughout your e-commerce business lifecycle.
When entering a new market for growth, our Data & Research Services provide insight to ensure you are heading in the right direction.
Dive
When entering a new market for growth, our Data & Research Services provide insight to ensure you are heading in the right direction.
Digital Maturity Assessment
Assess Your Digital Readiness based on factors like User Experience, Delivery and Operation, Enterprise Systems, Data Management, and Digital Talent for effective eCommerce execution that reduces competitive risks and wins customers over, boosting your online sales.
We conduct long-term data monitoring and collection across marketplaces like within and beyond China such as Tmall, Shopee & Lazada, helping you understand consumer behavior, verify your position in different markets, and identify opportunities to boost your business prospects.
We’ll help you assess a market’s size and potential, carrying out product category, price, as well as competitive analyses to determine your brand’s advantages and decide which market or industry is most suitable for implementing your eCommerce strategy.
From ICP License & EDI Registration to Industry-specific compliance audits and application, we'll ensure your digital and eCommerce presence conforms to China’s legal framework.
Our expertise and industry knowledge helps you define your eBusiness model and craft a digital strategy that is tailored to your needs.
Define
Our expertise and industry knowledge helps you define your eBusiness model and craft a digital strategy that is tailored to your needs.
Market Entry and Development Strategy
We will work with you to design a sustainable eCommerce business model for market entry and long-term business growth—from marketing and operational budget planning to defining online & offline channels as well as their release plan based on every market's potential and particularities.
Our workshops range from 1 day to 2 weeks, and aim at identifying gaps and opportunities for processes in the value chain to be moved online. We'll help you explore consumer behavior and trends, and evaluate your internal resources to formulate a launch and validation plan for your eCommerce solution.
Any quality application starts with a pixel-perfect design and user friendly workflow that’s optimized for mobile use and brand positioning.
Design
Any quality application starts with a pixel-perfect design and user friendly workflow that’s optimized for mobile use and brand positioning.
Mobile-Centric UX Design
Enhance user experience and enjoy better eCommerce conversion rates with a mobile-centric UI & UX design that focuses on creating meaningful interactions for users from different backgrounds, age groups, and business roles across every device from desktop to mobile.
From visual rendering, to clickable frameworks, our designers and front-end engineers collaborate to present high-resolution interfaces that follow the principles of senior-friendly design.
We'll develop your brand's positioning strategies and craft compelling and straightforward brand assets, including brand story, visual themes, and a tone of voice that helps you resonate with and succeed in your target markets.
From accurate product descriptions that feature keyword extraction, semantic analysis and emotion recognition elements, to enhanced product images like 3D modeling and virtual try-on—We leverage AI technology to help you create high-converting product content that enhances user experience and increases sales opportunities.
We incorporate the latest technologies to develop high-performing websites that integrate to your digital commerce ecosystem.
Develop
We incorporate the latest technologies to develop high-performing websites that integrate to your digital commerce ecosystem.
Adobe Commerce (Magento)
From consulting or auditing your existing Adobe Commerce implementation, to custom extension development, migration, maintenance, and performance optimization, our Adobe-certified experts have rich experience with use cases including as B2B, B2C, B2B2C, D2C, and other business models.
We'll help you drive demand, brand appeal, and customer loyalty using Adobe Experience Manager's (AEM) tools to design, build, develop, integrate, and deploy best-in-class digital experiences.
Set up your WeChat storefront and build a fluent user experience through built-in functions like Unified Login, WeChat Authorization, Push messaging, WeChat Pay, WeCom integrations and other marketing features, including the possibility for single back-end management of multiple stores.
We’ll build your online store, develop custom themes, and integrate apps using solutions like Shopify Plus, WooCommerce, or TikTok Shop, focusing on front-end development to help you offer a smooth, high-converting shopping experience.
Reduce development time and costs with a headless development that enables you to easily maintain and offer customers a fast, unique, and customized shopping experience, and provides the scalability and flexibility to integrate into systems like CMS, OMS, and ERP.
Our “One-time development, Multi-platform deployment” code framework allows for fast adaptation and deployment into other mini-program platforms like ByteDance, Toutiao, Tiktok, Baidu, and Alipay—helping you grow your multichannel eCommerce approach.
Enjoy uncomplicated data visibility with a fully-integrated eCommerce ecosystem that lays the foundation for cost reduction and operational efficiency. We'll take care of integrating your ERP, CRM, OMS, TMS, and other systems to establish seamless data streams for your business.
Increase your eCommerce exposure over different channels by selling on multi-vendor marketplaces like Amazon, Lazada, Tmall, & JD. From, branding and design to product offering and execution strategy, we'll help you set up succeed on China, Southeast Asia & Europe's biggest third-party marketplaces.
Our steady, scalable, and reliable Cloud Hosting Solutions help you deliver a seamless regional experience even during traffic peaks.
Deploy
Our steady, scalable, and reliable Cloud Hosting Solutions help you deliver a seamless regional experience even during traffic peaks.
eCommerce Hosting
From determining the most suitable cloud hosting region for your customer base, and optimizing page loading speed, to advanced server configurations, and robust security functions, we offer dedicated hosting eCommerce services to guarantee the speed, stability, and security of your operation.
From daily administrative tasks such as catalog, inventory, or logistics management, to analyzing your user behavior, or developing new functions and integrating/optimizing apps—our services offer the flexibility to cover your needs.
We provide the Technical Maintenance, Operational, and Marketing services that help accelerate and sustain your business growth.
Drive
We provide the Technical Maintenance, Operational, and Marketing services that help accelerate and sustain your business growth.
Operational and Technical Audit
We'll ensure both your business processes and website performance, security, and user experience are at optimal levels—identifying and fixing loading lags and code, database, or server vulnerabilities with our Adobe-certified experts while optimizing your business through professional marketing and operations guidance.
From social media and search engine marketing, to KOL and community management, we'll help you design and implement a digital marketing strategy that leverages tactics like retargeting and CRM activation to drive consumer loyalty, while offering expert recommendations on media selection, budget, and content planning.
Maximize lead generation, quality, and conversion rates by implementing a digital acquisition approach that helps scale your B2B operation. We'll craft a tailor-made digital marketing strategy that leverages SEO, PPC, and social media to help you attract target customers more effectively.
We work with platforms like Salesforce to help you build a Customer Relationship Management system that integrates multiple data sources and social media platforms, promoting interaction and enhancing customer loyalty.
Establish and manage an efficient membership program that improves brand loyalty and word-of-mouth by implementing gamification, loyalty, targeted offers, and other promotional features for an increased customer repurchase rate and consumption frequency.
From process design and content creation to system integration and performance analysis, our marketing automation services leverage email, social media, and other tools to help you achieve better marketing results and a higher ROI.
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Functional
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Marketing
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